FAQ's

Where is my Order?

Once you have placed an order you will receive a confirmation email with the order number.  Check our website for additional information regarding shipment tracking and delivery.

 

Can I return an order for an exchange?

If you wish to exchange an item for a different item, please contact customer service at support@basicforyou.us within 15 days of the original purchase.

 

How do I contact you?

See our contact us page for our email and phone numbers.

 

Can I buy a Basic for You Gift Card?

Sorry, at this time we are not offering gift cards.